NeML ONLINE SERVICES TERMS AND  
CONDITIONS OF USE  
I.  
INTRODUCTION  
The Website and the Mobile Application Software, for providing you electronic access depending  
upon your user/Participant category (hereinafter collectively referred to as “(NeML Software) is  
st  
operated by NCDEX e Markets Limited (NeML) having its registered office at 1 Floor,101 &101 T,  
Ackruti Corporate Park, LBS Marg, KanjurMarg (W), Mumbai-400078. Please read the NeML Online  
Services Terms and Conditions of Use document carefully before using NeML Software. All the  
transactions and trades for sale/purchase of commodities entered into through NeML Software  
shall be governed by these Terms and Conditions of Use (“Terms”) and any further terms and  
conditions as may be specified or informed by NeML from time to time. By using the NeML  
Software, you signify your assent and unequivocal agreement to be bound by the Terms contained  
herein, and also be bound by regulations, guidelines, circulars and notifications issued by concerned  
government authorities, from time to time. These Terms constitute an electronic record published  
in terms of Rule 3 of the Information Technology (Intermediary Guidelines & Digital Media Ethics  
Code) Rules, 2021 read with Information Technology Act,2000. This electronic record is generated  
by a computer system and does not require any physical or digital signatures.  
II.  
CONDITIONS RELATING TO USE OF NEML ACCOUNT  
If you wish to use NeML Software , you will be required to register as a Participant with NeML  
as per the norms prescribed by NeML. Post registration as Participant of NeML, you shall be  
responsible for maintaining the confidentiality of your account and password and for restricting  
access to your computer to prevent unauthorized access to your account. You should take all  
necessary steps to ensure that your password is kept confidential and secured and should inform  
us immediately if you have any reason to believe that your password has become known to  
anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.  
Nevertheless, you shall be primarily responsible for all acts, deeds and omissions, which occur  
by the usage of your user ID and/or password, as if the same were purported to be used by you  
to log into your account. NeML shall not be liable to verify the authenticity of your credentials  
under any circumstances whatsoever.  
Please ensure that the details you provide to NeML are correct and complete and inform NeML  
immediately of any changes to the information that you provided when registering as a  
Participant.. You can access and update much of the information you provide us. You will also  
be allowed to edit any personal information which you are legally allowed to edit. You agree and  
acknowledge that you will use your account with NeML only for the purpose of buying and  
selling of agricultural and non-agricultural commodities (“Commodities”) which are legally  
allowed to be traded and not for any illegal or unlawful purpose.  
NeML reserves the right to refuse access to your account, terminate accounts, add, remove or edit  
content at any time without notice to you, if you violate/breach any of the Terms, General Terms  
or any Rules/Regulations prescribed by NeML or statutory or regulatory authority/body.  
This Agreement is in addition to, and does not nullify, any other agreement or undertaking, including  
the Client Agreement(s)/Undertaking and any annexure and supplements thereto between you and  
NeML governing the conduct of your relationship with NeML. The terms and conditions contained  
herein are in addition to and are to be read in conjunction with the General Terms and Conditions of  
NeML and any annexure and supplements thereto.  
III.  
PRIVACY  
Please review the Privacy Policy of NeML, which also governs your use of NeML Software, to  
understand our privacy practices. The personal information / data provided to us by you during  
the course of usage of NeML Software will be treated as strictly confidential and in accordance  
with the Privacy Policy and applicable laws and regulations. Your personal information could be  
shared with our business affiliates, service partners and such other entities for the purposes of  
facilitating or offering certain services through them. By agreeing to the terms, you expressly  
agree to allow such information to be shared by NeML in accordance with these Conditions of  
Use and our Privacy Policy. If you object to your information being transferred or used, please  
refrain from using NeML Software.  
IV.  
ACCESS TO NeML SOFTWARE  
1.  
NeML will on a best effort basis ensure that the services on/to NeML Software will be  
uninterrupted and that transmissions will be error-free. However, due to the nature of the  
Internet, network or bandwidth problems or any event which cannot be controlled even  
after reasonable efforts are made by NeML, the unhindered connection cannot be  
guaranteed. Also, your access to NeML Software may also be occasionally suspended or  
restricted to allow for repairs, updates, maintenance, or the introduction of new facilities  
or services at any time without prior notice. NeML will attempt to limit the frequency and  
duration of any such suspensions or restrictions.  
2. NeML may also impose limits on certain features and services or restrict your access to all  
or certain parts of the Website / Mobile App without notice or liability. NeML may  
terminate or suspend your affiliation with NeML, authorization, rights and license given  
hereunder without assigning any reason. You should periodically revisit this Website /  
Mobile App to review any updates to the Terms and/or other Annexures or use and access  
to NeML Software and the services rendered through it.  
3. Changes in these Terms will be effective when posted. Your continued use of NeML  
Software, the services and the content published after any changes to these Terms are  
posted will be considered acceptance of the changes.  
4. NeML may terminate, change, suspend or discontinue any page/functionality or aspect  
of the Website / Mobile App without any notice whatsoever.  
5. The terms and conditions contained herein may be amended, altered, supplemented,  
revoked, rescinded or replaced by NeML, whether in full or in part, from time to time as  
may be notified on the Website/Mobile Application or in such other manner as NeML  
may deem fit.  
6. You acknowledge that the information on the NeML Software does not constitute an offer  
to sell or a solicitation of an offer to buy any commodity that may be referenced in the  
NeML Software .If you wish to learn more about information contained on the NeML  
Software , you may contact a representative of NeML.  
7. Users will be provided with electronic access to the various services provided by NeML  
on the NeML Software. The clients registered with NeML (Registered Client) may have  
certain time limitation with respect to the use of these services and to continue the use of  
service, may be required to complete/fulfill the prescribed procedures in case they wish  
to remain a client of NeML. Registration by submitting a physical application form and  
other documentary proof may be required for such Registered Client  
V.  
SERVICES PROVIDED  
1. NeML shall provide you with electronic access to certain electronic services and  
information, (“Services”) through your computer or other electronic device including  
Mobile Phones (collectively "Electronic Device"), including but not limited to the provision  
of information with respect to certain Commodities ("Information") through the NeML  
Software by means of an order matching system or multiple bidding system which  
includes inter alia all activities pertaining to order management such as accepting and  
capturing of an order/bid, validation, order/bid modification or cancellation, order/bid  
confirmation and other related activities ("System"), value added services including but  
not limited to market watch, research reports, stock statements and transaction summaries,  
through the services of an unaffiliated Internet service provider by you and the ability to  
communicate electronically with NeML, depending upon which category of User you are.  
NeML may at its sole and absolute discretion, cancel or change any or all the Services or  
registration instructions in any manner whatsoever at any time or introduce additional  
Services from time to time, upon printed or electronic notice. Your continued use of the  
Services following any changes or introduction of new Services will constitute your  
acceptance, ratification and confirmation of such changes. You agree not to attempt to  
connect to the NeML Software, to use the Services or to view any of the Information if you  
do not agree to the terms of this Agreement.  
2. NeML reserves the right to charge a Registered Client a separate service fee for using the  
Services to effect transactions above a certain stipulated number/threshold.  
VI.  
ELECTRONIC COMMUNICATION AND RECORDING  
1. The Services permit you to communicate electronically with NeML. You agree not to use  
email for the transmission of bids/orders to purchase or sell a commodity or to transfer  
funds, or to transmit any personal credit information (including credit card numbers), to  
give notice of a change of address, or to give NeML any time-sensitive instructions.  
However, NeML in no event shall be liable or responsible in any manner in the event  
such e-mail has been received by NeML for any default/reason whatsoever. In addition,  
if you are a NeML client who has registered on the Site, you agree not to use e-mail to  
give NeML any instruction affecting your account(s) or any linked accounts, including,  
but not limited to, placing orders to purchase or sell a commodity or to transfer funds.  
NeML shall not be liable for any actions taken or any omissions to act as a result of any  
e-mail message you send to NeML.  
2. Registered Clients will provide NeML with their e-mail address as part of the registration  
process. NeML may, as part of the trade fulfillment/completion cycle, communicate with  
you on your registered E-mail. All E-mails sent to you by NeML on the E-mail address  
available with NeML at the time it its dispatch shall be considered as effective  
communication. NeML shall not be liable for any actions or for any omissions to act on  
your part as a result of any e-mail message NeML sends to you.  
3. You acknowledge and consent to any form of electronic recording, retention, monitoring  
and use by NeML (and its employees, representatives, affiliates and agents) of all  
communication, electronic or otherwise, between you and NeML or its representatives  
or agents and information and data that you input during your use of the Services,  
including without limitation, all bids/orders placed by you to purchase or sell a  
commodity, all activities related thereto and all selections and uses of calculators and  
other tools included therein. Our use of your data and information that you submit shall  
be subject to Privacy Policy of NeML.  
4. You further agree that such recordings and NeML 's records of any bids/orders,  
instructions and communications given or made by you or NeML by electronic mail, fax  
or other electronic means shall be admissible as evidence and shall be final and binding  
evidence of the same. If NeML so chooses to record the bids/orders, instructions and  
communications, it shall be free to store the same for such period as it may deem fit or  
as required under law and NeML may overwrite, erase or destroy such records at such  
intervals as it may deem fit or as may be legally required.  
VII.  
PROPERTY RIGHTS IN INFORMATION AND SERVICES; SUITABILITY AND  
COMPLIANCE WITH LAW  
1. The Domain Name, Mobile Application Name , NEML, THE NEML LOGO and other  
marks indicated on NeML Software are trademarks or registered trademarks of NeML.  
NeML’s graphics, logos, page headers, button icons, scripts and service names are the  
trademarks or trade dress of NeML. NeML's trademarks and trade dress may not be used  
in connection with any product or service that is not NeML's, in any manner that is likely  
to cause confusion among customers, or in any manner that disparages or discredits  
NeML. All other trademarks not owned by NeML that appear on NeML Software are the  
property of their respective owners, who may or may not be affiliated with, connected  
to, or sponsored by NeML.  
2. The Services and the Information are the property of NeML or its Licensors and are  
protected by applicable copyright, patent, trademark or other intellectual property law.  
3. NeML is not providing investment or disinvestment advice through the NeML Software  
and does not represent or recommend that any such commodities are suitable for you.  
In addition, you agree to make your own independent evaluation of the investment  
merits and suitability for you of any such commodities based on your specific objectives  
and financial position and using such independent advisors as you may believe  
necessary. The Information shall not be deemed to be a solicitation of a transaction by  
NeML or any third party provider acting on behalf of NeML. The accuracy, completeness  
or timeliness of such Information cannot be guaranteed and is subject to change without  
notice. Further, the price for any commodity contained in any section of the NeML  
Software may differ from the price for that commodity contained on any other section of  
the NeML Software. You also acknowledge that neither the Services nor any of the  
Information will be used by you as tax or legal advice. The Information is provided on  
the NeML Software on a no-liability, no-guarantee and no-obligation basis.  
4. With respect to a NeML registered client on the NeML Software, unless we otherwise  
notify you in writing, any Information provided through the Services shall not be  
deemed to supersede or replace official statements of transactions, money or positions  
required to be transmitted by NeML to you.  
5. In the event you use the Services or the links included on the Site to gain access to a third  
party web sites or other world wide web site or Internet location or source of information  
of any company, organization or person other than NeML, or to any other Internet  
location, you acknowledge that such other sites or locations are not under the control of  
NeML and agree that NeML shall not be responsible for any information or other links  
found at any such world wide web site or the third party web-site or Internet location or  
source of information, or for your use of such information. NeML provides such links  
only as a convenience to you, and has not tested any software or verified any information  
found at such sites. The fact that NeML has provided a link to another site does not  
signify an endorsement of the site or its contents by NeML. There are inherent risks in  
the use of any software or information found on the Internet, and you acknowledge that  
you understand these risks before making any use of the Services.  
VIII.  
LICENSE FOR NEML SOFTWARE ACCESS  
1. Subject to your compliance with these Terms and payment of applicable fees, if any, NeML  
grants you a limited, non-transferable and non-exclusive license to access and make use of  
NeML Software for your business purpose, but not to download (other than page caching)  
or modify , any portion of it. This license does not include any downloading or copying of  
account information for the benefit of another buyer/seller; or any use of data mining,  
robots, or similar data gathering and extraction tools.  
2. NeML Software or any portion of thereof (including but not limited to any copyrighted  
material, trademarks, or other proprietary information) shall not be reproduced, duplicated,  
copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose  
without express written consent of NeML  
3. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the  
Welcome page of NeML Software as long as the link does not portray NeML, their affiliates,  
or their Commodities or services in a false, misleading, derogatory, or otherwise offensive  
matter.  
IX.  
NeML SOFTWARE TERMS  
1. The Terms herein apply to any software (including any updates or upgrades to the software  
and any related documentation) that NeML may make available to you from time to time  
for your use in connection with NeML Software You may use NeML Software solely for  
purposes of enabling you to use the services as provided by NeML, and as permitted by the  
Terms.  
2. Use of Third Party Services  
When you use the NeML Software, you may also be using the services of one or more third  
parties, such as a wireless carrier or a mobile platform provider. Your use of these third party  
services may be subject to the separate policies, terms of use, and fees of these third parties.  
3. No Reverse Engineering  
You may not, and you will not encourage, assist or authorize any other person to copy,  
modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the NeML  
Software, whether in whole or in part, or create any derivative works from or of the NeML  
Software.  
4. Updates  
In order to keep the NeML Software up-to-date, we may offer automatic or manual  
updates at any time and without notice to you.  
X.  
YOUR REPRESENTATION AND WARRANTIES  
You hereby represent and warrant that you are of the age of majority and are legally  
capable of entering and executing this Agreement.  
1. You hereby further represent and warrant that, you shall use the NeML services solely for  
lawful purposes and will remain aware of , and fully comply with, all applicable laws,  
rules, and/or regulations relating to information, technology, taxation and reporting of  
filing requirements  
2. Pay the applicable taxes on the trades conducted and services utilized on NeML Software.  
3. You agree that NeML cannot advise or counsel you as to the existence or applicability of  
any particular law, rule and/or regulation and that you are solely responsible for  
remaining aware of, and complying with, all such laws, rules and/or regulations. If you  
are a Registered Client, you hereby represent and warrant that all the information  
provided by you during registration process is accurate and complete.  
4. You acknowledge that you are fully aware of and understand the risks associated with  
availing of Services for routing orders over the NeML Software including the risk of  
misuse and unauthorised use of your Username and Password by a third party and the  
risk of a person hacking into your account on the NeML Software.  
5. You agree that you shall be fully liable and responsible for any and all unauthorised use  
and misuse of any of your Username and Password and also for any and all acts done by  
any person through the System on your User Identification in any manner whatsoever,  
including but not limited to a third party placing a request or order on your behalf over  
the NeML Software  
6. You agree that you shall immediately notify NeML in writing with full details if:  
i.  
you discover or suspect unauthorized access through your Username and  
Password or account  
ii.  
iii.  
iv.  
you notice discrepancies that might be attributable to unauthorized access,  
you forget your Password, or  
you discover a security or technical flaw in the Site or System.  
7. You shall immediately log off from the Site and System at any time that you finish  
accessing it.  
8. You hereby agree that you may not be allowed to do transactions through the System  
with respect to certain Commodities/segments as may be notified by NeML from time  
to time.  
9. You further agree that you may not be allowed to transact through the System with  
respect to certain commodities or bids/orders/requests below and above certain  
amounts, or for any other reasons as may be notified by NeML from time to time.  
10. You further agree that you will not initiate, promote or participate in any unfair or  
manipulative market practices.  
11. The use and storage of any information including, without limitation, the Username and  
Password, profile, portfolio information, transaction activity, account transactions and  
any other information on your personal Electronic Device is at your own risk and you  
shall take sole responsibility for the security of such information.  
12. You are aware that you have the option of not availing of the Services. However, being  
fully aware of all risks, you desire the convenience of such Services, including but not  
limited to transmitting bids/orders and instructions over the NeML Software System  
and have therefore opted for such Services of your own free choice and are willing and  
agreeable to bear all associated risks, responsibility and liability.  
13. In light of the foregoing, you declare that:  
i.  
You shall be wholly responsible for all your trading decisions and trades;  
You have read and understood the risks involved in trading on NeML trading  
platforms;  
ii.  
iii.  
iv.  
v.  
The failure to understand the risk involved shall not render a contract as void or  
voidable and you shall be and shall continue to be responsible for all the risks and  
consequences for entering into trades in the segments in which you choose to trade;  
all monies, fees, charges or other property which may be required to open and/or  
to maintain your account shall be held subject to a general lien for the discharge of  
your obligations to NeML;  
you are liable to pay applicable initial margins/security deposits, withholding  
margins/security deposits, special margins/security deposits or such other  
margins/security deposits as are considered necessary by NeML or as per the Terms  
and Conditions applicable for any particular trade.  
vi.  
payment of margins/security deposits by you does not necessarily imply complete  
satisfaction of all dues. In spite of consistently having paid margins/security  
deposits, you may, on the closing of your trade, be obliged to pay (or entitled to  
receive) such further sums as NeML may require;  
XI.  
DISCLAIMER -  
1. By entering into the bidding process, the buyer and the seller agree and accept that the  
role of NeML under this contract is only confined to providing of NeML Software and  
carrying out activities which are necessary for settlement of trade obligation as defined  
in these terms and conditions. NeML does not recommend, endorse, favor or promote  
any buyer or seller and neither guarantees nor warrants settlement of any trade and  
hence is not liable for default, delay or failure by any seller/buyer in fulfillment of their  
trade related obligations. NeML do not implicitly or explicitly support or endorse the  
sale or purchase of any Commodities on the NeML Software At no time shall any right,  
title or interest in the Commodities bought or sold through or displayed on the NeML  
Software vest with NeML  
2. You agree, understand and acknowledge that NeML Software is an online platform that  
enables you to buy and sell commodities at the price as quoted by the Seller or Buyer  
as the case may be. You further agree and acknowledge that NeML is only a facilitator  
and is not and cannot be a party to or control in any manner any transactions on the  
NeML Software. NeML shall not be made party to any dispute, suit, appeal, petition,  
application, arbitration or any other judicial or non- judicial proceedings between  
buyer and seller relating to any of the terms and conditions of this contract including  
quality and quantity of the commodities. NeML is not liable for any claims, losses or  
damages, liability, or any other indirect or consequential loss or be required to  
indemnify any party under any circumstances in any of the disputes arising between  
buyer and seller or third parties. The Buyers and Sellers are advised to refer the Risk  
Disclosure cumIndemnityDocument for further clarification.  
3. You acknowledge and undertake that you are accessing the services on the NeML  
Software and transacting at your own risk and are using your best and prudent  
judgment before entering into any transactions through the NeML Software. You  
further acknowledge and undertake that you will use the NeML Software tobuy and sell  
Commodities only for your business purpose. NeML shall neither be liable nor  
responsible forany actions or inactions of buyers or sellers nor any breach of conditions,  
representations or warranties by the buyers and sellers nor hereby expressly disclaim  
and any all responsibility and liability in that regard.  
4. You understand that any bid/order price quotes provided/available as part of the  
Services may be delayed on account of certain technical reasons beyond the control of  
NeML and may not reflect the prices at which the quoted commodity may be bought or  
sold. You should not make any decisions to buy or sell commodity based on such  
quotations or on any other information accessed on or through the NeML Software. You  
understand that NeML does not guarantee that it will continue to make the Information  
and/or NeML services available to you, whether by the same methods currently used or  
otherwise. You agree not to hold NeML liable for any damages arising from a  
discontinuation or modification of all or part of the services or information.  
5. NeML shall ensure that bid/order acceptance or rejection by the system is communicated  
to the Registered Client within a reasonable period of time. NeML shall send  
electronically including without limitation, trade confirmations, notifications of trade  
failures for the execution of the Registered Client's order/trade. Such confirmation shall  
be made available to the Registered Client by way of web postings accessible to the client  
after login or through an e-mail address provided by such client. The Registered Client  
agrees that the information sent by NeML by web posting/e-mail is deemed to be a valid  
delivery of such information by it.  
6. All trades/ orders routed through the NeML Software shall be deemed to be unsolicited  
trades. NeML may set such parameters or checks in the System that may result in the  
NeML Software rejecting the orders of a Registered Client. Such rejection is not/would  
not be an indication of such client's creditworthiness but is a risk management measure  
undertaken by NeML. However NeML shall not be liable for any direct or indirect loss  
or damages caused to such client by such rejection.  
7. Except as expressly set forth in this agreement, NeML and its affiliates, agents and  
licensors hereby expressly disclaim all express and implied warranties, including  
without limitation, warranties of merchantability, fitness for a particular purpose, and  
error-free and uninterrupted services. NeML does not warranty, guaranty, or make any  
representations or warranties whatsoever, express or implied, or assume any liability to  
you regarding (i) the use or the results of the use of the services, including without  
limitation any financial results based on use of the services or information or any delay  
or loss of use of the services, or (ii) system performance and effects on or damages to  
software and hardware in connection with any use of the site, services, and information.  
8. In addition to and without limiting the foregoing, NeML shall not be liable for any harm  
caused by the transmission, through the services or information, of an Electronic Device  
virus, or other Electronic Device code or programming device that might be used to  
access, modify, delete, damage, corrupt, deactivate, disable, disrupt, or otherwise  
impede in any manner the operation of the services or any of your software, hardware,  
data or property.  
9. In addition to and without limiting the foregoing, NeML makes no representation and  
assumes no liability regarding the quality, safety, accuracy, or suitability of any  
information or software found on any other site not under NeML control.  
10. NeML and its affiliates, their respective financial advisors, agents and licensors shall not  
be liable for any losses or damages incurred by you related in any way to your use of the  
services and information.  
11. Except as otherwise provided by law, NeML shall have no liability for losses caused by  
the negligence, actions or failure to act of the provider or any third party provider acting  
on NeML behalf.  
12. To the extent permitted by law, neither NeML nor the provider or any third party  
provider acting on NeML behalf shall be liable to you for any indirect, special, incidental  
or consequential damages (regardless of whether such damages are reasonably  
foreseeable), or for any loss, costs, expenses including without limitation reasonable legal  
fees, arising from a failure, interruption, error, omission or delay in the performance of  
their obligations or in the transmission of information that results from a cause over  
which NeML or any other such entity does not have control, including but not limited  
i.  
failure of electronic or mechanical equipment/any failure in the links/system  
failure/faults in the telecommunication network or internet or network failure or  
software/hardware errors at your end or at the end of NeML or  
ii.  
iii.  
iv.  
v.  
theft or  
destruction or  
unauthorized access, alteration or use of information or  
incomplete/incorrect data or information provided to NeML over the site/system  
and/or any error in the execution of any request due to such incomplete/incorrect  
data,  
13. NeML expressly disclaim any warranties or representations (express or implied) in  
respect of quality, suitability, accuracy, reliability, completeness, timeliness,  
performance, safety, merchantability, fitness for a particular purpose, or legality of the  
commodities traded or transacted or the content (including pricing information and/or  
specifications) on the NeML Software. While necessary precautions to avoid inaccuracies  
in content on the NeML Software are taken, all content, information (including the price  
of Commodities), software, commodities, services and related graphics are provided as  
is, without warranty of any kind.  
XII.  
YOUR CONDUCT  
You must not use NeML Software in any way that causes, or is likely to cause, NeML  
Software or access to it to be interrupted, damaged or impaired in any way. You are  
responsible for all electronic communications and content sent from your computer and  
you must use NeML Software for lawful purposed only.  
You must not use the NeML Software to host, display, upload, modify, publish,  
transmit, store, update or share any information that -  
i.  
is fraudulent, unethical act or in any manner which shall cause wrongful gain to  
you or a wrongful loss to someone else or for any such purposes;  
belongs to another person and to which you do not have any right;  
is defamatory, obscene, pornographic, pedophilic, invasive of another’s privacy,  
including bodily privacy , insulting or harassing on the basis of gender, libelous,  
racially or ethically objectionable, relating or encouraging money laundering or  
gambling, or otherwise inconsistent with or contrary to the laws in force;  
is harmful to child;  
ii.  
iii.  
iv.  
v.  
infringes any patent, trademark, copyright or other proprietary rights;  
violates any law for the time being in force ;  
vi.  
vii.  
deceives or misleads the addressee about the origin of the message or knowingly  
and intentionally communicates any information which is patently false or  
misleading in nature but may reasonably be perceived as a fact;  
impersonates another person;  
viii.  
ix.  
threatens the unity, integrity, defense, security or sovereignty of India or friendly  
relations with foreign States or public order or causes incitement to the commission  
of any cognizable offence or prevents investigation of any offence or is insulting  
other nation;  
x.  
contains software virus or any other computer code, file or program designed to  
interrupt, destroy or limit the functionality of any computer resource;  
is patently false and untrue, and is written or published in any form , with the intent  
to mislead, or harass a person, entity or agency for financial gain or to cause any  
injury to any person  
xi.  
xii.  
amounts to political campaigning, commercial solicitation, chain letters, mass  
mailings or any "spam;  
xiii.  
xiv.  
is in connection with  
a
criminal offense or other unlawful activity  
may cause annoyance, inconvenience or needless anxiety  
NeML reserves the right (but not the obligation) to remove, refuse ,delete, or edit any content  
that in the sole judgement of NeML violates these conditions of use and, or terminate your  
permission to access or use NeML Software  
If you do post content or submit material, and unless we indicate otherwise, you  
a) Represent and warrant that you own or otherwise control all of the rights to the content  
that you post or that you otherwise provide on or through NeML Software, as at the  
date that the content or material is submitted to NeML  
i.  
the content and material is accurate;  
ii.  
use of the content and material you supply does not breach any applicable  
NeML policies or guidelines and will not cause injury to any person or entity  
(including that the content or material is not defamatory);  
the content is lawful.  
iii.  
b) Grant NeML and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and  
fully sub licensable rights to use, reproduce, modify, adapt, publish, translate, create  
derivative works from, distribute, and display such content throughout the world in  
any media; and  
c) Grant NeML and its affiliates and sub licensees the right to use the name that you submit  
in connection with such content, if they choose.  
XIII.  
XIV.  
XV.  
INDEMNITY  
You shall indemnify and keep indemnified and hold harmless NeML, its subsidiaries,  
affiliates and their respective officers, directors, agents and employees, from any claim  
or demand, or actions including reasonable attorney's fees, made by any third party or  
penalty imposed due to or arising out of your breach of these terms, warranties or any  
document incorporated by reference, or your violation of any law, rules, regulations or  
the rights of a third party.  
You hereby expressly release NeML and/or its affiliates and/or any of its officers and  
representatives from any cost, damage, liability or other consequence of any of the  
actions/inactions of the vendors and specifically waive any claims or demands that you  
may have in this behalf under any statute, contract or otherwise.  
CONFIDENTIALITY  
NeML shall use reasonable precautions to maintain the confidentiality of the information  
you have provided to NeML and information you have created, inputted or developed  
in connection with your use of the Services. NeML may disclose such information to its  
employees, representatives, officers, agents, and affiliates, as well as a governmental or  
regulatory entity the service providers or any other third party agent or service provider-  
i.  
for any purpose related to the conduct of NeML 's business or to the offering,  
providing or maintaining of the Services,  
ii.  
to comply with applicable rules, orders, subpoenas or other legal process, or in  
order to give information to any government agency or regulatory body  
for any other legitimate business purpose.  
iii.  
TERMINATION  
NeML may discontinue, suspend or modify the NeML Software at any time without  
notice and may block, terminate or suspend your access to the App, or any part of it, at  
any time without notice for any reason in its sole discretion, even if access continues to  
be allowed to others.  
In the event it comes to the notice of NeML that you have violated any of the terms or  
have acted in violation with the Conduct as referred to herein, NeML shall remove/  
disable any content which has been published/ uploaded by you over NeML Software.  
NeML reserves its right to terminate your services in the event of such violations.  
Upon termination, you must cease use of the Application and remove it from all  
applicable Devices. However, any obligations ensued prior to such termination shall  
remain valid and you shall be bound to comply with such obligations undertaken on  
account of trading on NeML Software.  
XVI.  
FORCE MAJEURE  
NeML will not be held responsible for any delay or failure to comply with our obligations  
under these conditions if the delay or failure arises from any cause which is beyond our  
reasonable control. This condition does not affect your statutory rights.  
XVII.  
WAIVER  
If you breach these conditions and we take no action, we will still be entitled to use our  
rights and remedies in any other situation where you breach these conditions.  
XVIII.  
COMPLAINTS & DISPUTE REDRESSAL  
a. NeML and you declare and agree that the transactions executed on the NeML Software  
are subject to Terms and Conditions applicable to any particular trade or subject to  
which any commodity has been offered for trading and in absence or non-existence of  
the same, in accordance with the General Terms and Conditions, Special Terms, issued  
by NeML thereunder and all parties to such trade shall have submitted to the  
jurisdiction of such court as may be specified in such applicable terms and conditions  
for the purpose of giving effect to the provisions contained herein under.  
b. This Agreement shall at all times take effect as having been made, entered into and to  
be performed in the city of Mumbai and the parties shall be deemed to have submitted  
to the exclusive jurisdiction of the competent courts/appropriate forums of/at Mumbai  
with respect to all disputes between you and NeML which does arise or form part of the  
Terms and Conditions subject to which any commodity has been offered for trading.  
However, in matters or disputes arising out of any particular trade conducted in  
accordance with the terms and conditions specified for that trade, such dispute shall be  
resolved as per the dispute resolution process as put in place in those terms and  
conditions and the jurisdiction of the courts shall be the proper civil courts having  
jurisdiction to entertain such disputes.  
XIX.  
ASSIGNMENT  
Resale and/or any commercial redistribution of the Services or Information, is not  
permitted. These Terms and your rights and obligations hereunder may not be assigned  
by you without the written permission of NeML. NeML may assign any of its rights or  
obligations herein to the extent permitted by the laws, to a company affiliated with, or a  
successor to or assignee of, NeML, or to any other third party.  
XX.  
COMMUNICATIONS  
When you visit NeML Software, you are communicating with us electronically. You will  
be required to provide a valid phone number and email while placing an order with us.  
We may communicate with you by e-mail, SMS, phone call or by posting notices on the  
NeML Software or by any other mode of communication. For contractual purposes, you  
consent to receive communications including SMS, e-mails or phone calls from us with  
respect to your order or any other allied services  
XXI.  
NOTICE  
In the event of any queries, issues or disputes relating to the trade or these Terms, you  
may write to NeML at Ackruti Corporate Park, 1st floor, Near G.E. Garden LBS Marg  
Kanjurmarg (West) Mumbai 400078 or send email at askus@neml.in. If you believe  
that any content on the NeML Software contains any Objectionable Content as specified  
under Section XII above, please notify us immediately via E-mail to the Grievance  
Officer:  
Name: Mr. Cyrus Singporewala  
Designation: Grievance Officer  
XXII.  
ALTERATION OF SERVICE OR AMENDMENTS TO THE CONDITIONS  
NeML reserves the right to make changes to NeML Software policies, and these Terms at  
any time. You will be subject to the policies and Terms in force at the time that you use  
the NeML Software, if any of the Terms are deemed invalid, void, or for any reason  
unenforceable, that term will be deemed severable and will not affect the validity and  
enforceability of any remaining terms.  
XXIII.  
INDEPENDENT PARTIES  
You understand and agree that NeML only provides a platform to the seller and buyers  
for trading in commodities and no agency, partnership, joint venture or employment  
relationship is created as a result of these Terms and neither of us has any authority of  
any kind to bind the other in any respect.